OUR CANCELLATION POLICY

We understand that sometimes you may have to cancel an appointment. Please give us at least 48 hours’ notice, otherwise a cancellation fee of 50% of the cost of your service or treatment will be charged.
We will need this paying before another appointment can be booked.
It is very difficult to fill appointments at short notice, but if we do we will not charge you a cancellation fee.
If you need to cancel, please give us a call or use our online booking system. If you need to cancel during our closing times please Email us on sophieandcohair@hotmail.com. Please don’t use social media platforms to message us as these can be missed.

Thank you